Bruce Ramsey serves as the Chair of the Undergraduate Marketing Program of Franklin University in Columbus, Ohio. He holds Masters degrees in Communications and Business Administration from Indiana University and Ohio University respectively. His primary academic interest is in the development and application of innovative marketing and communication tactics. Mr. Ramsey conducts seminars and workshops on such topics as Relationship Marketing, Fun in the Workplace, and Internal Marketing. He has been a Director of Marketing for a hospital, has developed intensive management training seminars, authored web sites, produced over 150 instructional videotapes, and provided business and marketing consulting services.